2021 City of Shakopee Budget

63

Budget Impact: The Department of Administration serves those who serve you. Much of our work is ensuring staff in other departments can serve you as efficiently and effectively as possible. We strive to provide an example of excellence in customer service throughout our organization. Things are constantly changing in information technology. One of our major focus areas in the past year has been IT security. All too often you see about hacks or ransomware attacks that are being used against businesses you go to. The city maintains a vast amount of vital data. Most of what we have is not private information, but it is exceptionally important we keep our data and systems safe. We have taken dramatic steps in the last year improving the overall security of our systems including performing an outside audit of our security protocols, adopting new processes and procedures, education for staff and introducing new server monitoring. Our Human Resources team supports management and our employees to ensure we have a workforce that is engaged and trained. 2018 was a year of growth for our human resources team. We have been working to improve our processes to make sure we have the most qualified, well trained and engaged staff here to serve you. Our 2020-2023 strategic plan identifies a couple of areas for human resources to work on that we have made progress on in 2020, and expect the same in 2021. In August, the city filled an open Human Resource specialist position with an Administrative Assistant. As part of that process, it was determined that duties of the Administrative Assistant position could be re-distributed and completed by current staff. The 2021 budget eliminates the Administrative Assistant position, resulting in a net savings of $94,700. In today’s world, communication is becoming increasingly important. You expect to have information available at your fingertips when you come to our website or look at social media. In 2018 we added a full time communications specialist, and you can see from the statistics below that we are moving forward to so that we can get you even more information, especially using social media and video. We are looking forward to seeing all of the new information coming out so that we can be as transparent as possible!

EMPLOYEES

PERCENT OF GENERAL FUND EXPENDITURES

14

14

14

13

Administration 6.8%

Actual 2018 Actual 2019 Budget 2020 Budget 2021

Number of Employees (FTEs)